Refund policy

Last updated: September 19, 2026

At Black Port, we want you to be happy with your purchase. If you need a size or product exchange, please follow the policy below.

1. Exchange Period

• Exchanges are available within 3 days of delivery.
• Exchange requests made after 3 days may not be accepted.

2. Exchange Eligibility

To be eligible for an exchange, the product must be:

• Unworn and unused
• Unwashed
• Undamaged and unstained
• Have all original tags attached
• In its original packaging

3. Wrong or Damaged Product

If you receive a wrong, damaged, or defective product, please contact us within 48 hours of delivery and share clear photos or videos of the issue.

4. Size Exchange

If you ordered the wrong size, you can request an exchange within 3 days of delivery, provided the product meets our exchange conditions.

Exchange is subject to product/size availability.

5. Non-Exchangeable Products

Products that have been worn, washed, altered, damaged, stained, or returned without original tags will not be eligible for exchange.

6. How to Request an Exchange

Need help with your order? We're here to help.

Email: blackport680@gmail.com

Please include your order number, product details, and reason for exchange.

Note: Exchange requests are subject to applicable consumer laws.